Looko Privacy Policy

Looko is a product owned and operated by Kukanyu Inc. This Privacy Policy explains how we collect, use, and protect your information when you use Looko.

1. Information We Collect

• Account info: email address from Google sign-in.
• Task data: prompts you provide, structured task info, run history.
• Billing info: processed by our payment provider; we store limited records (e.g., customer IDs, subscription status).
• Usage/log data: device/browser info, timestamps, errors for security and reliability.

2. How We Use Information

• To operate and improve Looko (run tasks/alerts, send notifications).
• To provide support and communicate about service changes.
• To enforce Terms, prevent abuse, and comply with law.
• For billing and account management.

3. Sharing

We use trusted third-party service providers for hosting, authentication, payments, email delivery, analytics, and AI services. They process data on our behalf under agreements that protect your information. We do not sell your personal information.

4. Data Retention

We retain account and task data as long as needed to provide the service or as required by law. You can request deletion of your account and data via support@looko.ai.

5. Security

We use industry-standard security measures to protect your data. No method is 100% secure, so please use strong authentication and notify us of any suspected issues.

6. Your Choices

• Pause or delete tasks in the dashboard.
• Request account/data deletion via support@looko.ai.
• Unsubscribe or pause tasks to stop emails for a task.

7. International Use

Looko is operated in the U.S. By using the service, you consent to processing in the U.S.

8. Children

Looko is not intended for children under 13, and we do not knowingly collect their data.

9. Changes

We may update this Privacy Policy occasionally. The effective date will change when we do. Continued use after changes means you accept the updated policy.

Questions? Contact support@looko.ai.